About us

At DFNX, we are determined to support the progression and transformation of the freight industry through logistics optimization and predictive analytics to ensure that shippers and carriers can transform their businesses both profitably and sustainably.

Meet the Operations team

Proven industry and technology leadership with a passion for customer service

Richard Cook

CEO

Paul Harapiak

CTO

Brad Aitken

Business Development

Our Mission & Vision

To enable shippers and carriers to collaborate directly in the movement of freight so no truck ever runs empty.

Our Company Values

We operate with a strong set of core values. Honour is an old-fashioned word but to everyone at the DFNX, operating with Integrity is fundamental. We also cherish our reputation and our ethos for putting Customers first. Without them we are nothing, so they deserve our utmost care and attention.

In order to deliver on these core values, we prize Innovation which allows us to not just respond to market needs but also lead the way with ground-breaking technology and features. However, we won’t take shortcuts. Reliability and predictability goes hand in hand with building trust with all stakeholders – ‘We do what we say we will do’ is something ingrained in our core values. And finally, we believe that we will achieve success only by working as a team inside and outside the organization and having Fun as we grow.

Integrity 
We act with integrity always; in developing our platform, in our partner and customer relationships and with each other. We believe that acting with integrity is the first step to earning trust – trust in that we do what we say we will do.

Reliability 
We seek reliability to deliver a high functioning product with uncompromising quality control measures, and predictive performance that results in a positive return on investment for all that trust doing business with DFNX.

Customer Focused 
Our customers come first and we will continue to learn, engage and respond to our customers to demonstrate that DFNX is a valuable, supportive and integrated part of their business.

Innovative 
We are curious and actively pursue innovation of our product, industry and environment. We want to be different by being better.

Fun
We are a team of spirited, cohesive humans that like to have fun together at work. We believe that teams who have fun together support and amplify a positive customer experience.

DFNX Blog

convoys-fall-from-grace

Convoy’s fall from grace

Convoy’s Fall From Grace As seen in the Freightwaves article this week:  “In a downfall unprecedented in transportation and logistics history, the one-time FreightTech darling went from

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